Quality improvement
Besterfield, Dale H.
Quality improvement / Dale H. Besterfield. -- 9ª ed. -- Harlow : Pearson, 2014. ii, 254 p. : il. ; 21 x 27 cm. -- (Pearson Custom Library) ISBN 9781292022307.
Besterfield, Dale H.
Quality improvement / Dale H. Besterfield. -- 9ª ed. -- Harlow : Pearson, 2014. ii, 254 p. : il. ; 21 x 27 cm. -- (Pearson Custom Library) ISBN 9781292022307.